Return & Exchange Policy
Returns and Exchanges
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At Delta Technologies, we want you to be completely satisfied with your purchase. If you're not satisfied for any reason, we offer a hassle-free return and exchange policy within 30 days of your purchase date.
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Eligibility
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To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a return or exchange.
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Initiate a Return or Exchange
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To initiate a return or exchange, please follow these steps:
Contact our customer support team at [customer support email] within 30 days of receiving your order.
Provide your order number, the item(s) you wish to return or exchange, and the reason for the return or exchange.
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Return Shipping
Customers are responsible for the cost of return shipping, except in cases where we made an error with your order or the item arrived damaged or defective.
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Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 10 days.
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Exchanges
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If you wish to exchange an item for a different size or color, please let us know during the return initiation process. We will provide instructions for the exchange, and shipping fees for the replacement item may apply.
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Non-Returnable Items
Certain items are not eligible for return or exchange, including:
Items marked as final sale.
Personalized or customized items.
Gift cards.
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Late or Missing Refunds
If you haven't received a refund yet, please check your bank account or credit card statement. If the refund is not posted, contact your bank or credit card company. If you still have questions, please contact our customer support team.
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Questions
If you have any questions about our Return & Exchange Policy, please don't hesitate to contact our customer support team at deltatechno@rediffmail.com or +91 98714 91198.